West Surprise AZ 85374
Nowhere online does it say you need an appointment to see any units. We showed up to rent a unit and were told it would be another 20 minutes before anyone could help us. We had stopped by earlier in the day to find that that the only worker was out to lunch. If there's a lunch break when no one is available that should also be posted somewhere before people waste their time driving over. We decided to go elsewhere since this was the most inconvenient place to use apparently.
Storage West Response
We sincerely apologize for the inconvenience and the delays you experienced. We try our best to have someone available in the office for walk ins. We're sorry that didn't happen when you stopped in.
This is definitely a five star self storage facility! It's new, clean, secure, and the management guys are top notch! Thank you Tom and Rob for taking care of all my storage needs and concerns! I highly recommend you and your location to everyone in need of a storage facility!
Tom made the selection and rental process a pleasure. Superb customer service.