Mesa AZ 85206
Tiffany is always professional, friendly and helpful!! What a blessing for such a business. She made me feel like we were personal friends and I only began to know her from her polite responses from the questions I asked! What a great customer experience! Unit 3245!
Recently, about 6 mos. ago, we had the immediate need for a storage unit, and blindly looking at our options in area we chose this facility for a # of reasons. First, they answered phone calls, promptly, efficiently and were also extremely professional and just plain nice folks! Different than the few others I had called initially. AND they included a moving truck FREE, to use for move-in day! What a shock that was! talk about exceeding expectations, they had already won my business with their professionalism. the story continually just got better and unbelieveable, the top notch service, the cleanliness of the facility, secured properly, but then the unimaginable happened. We lost our son (whose items were being stored.) and therefore, no need for the unit any longer. We called the Mgr. Tiffany to advise her of our intent to vacate the unit soon, as i'm sure they could rent it out again soon, advising her of the situation and that we were not vacating by choice, but no longer a need, as our son had passed away! Meanwhile, different friends and family were doing their best to help-and unload the unit for us. in the mix-up, one large amount of personal items, such as invaluable childhood pics, gear from his Marine life, marine back packs etc---got THROWN OUT IN THE DUMPSTER! I'm sure by accident! Later the same day, Tiffany and her saint husband (who doesn't even work there) was helping her clean up at the end of the shift, saw some debris around the dumpster and began throwing items in the dumpster, when they came upon all these valuable items! even old expired Drivers' Licenses of my son's, which a fraud would LOVE to find!! So, he climbed inside the dumpster and retrieved all the valuables out, stacking it into a huge crate for us, and then Tiffany called us to give us this news-she also washed some of the items as they were so dirty!! This means more to us, and my son's small children-than I can even say!!! in today's world, you don't run across true, caring people very often! they went WAY beyond anything that one could expect!!! we cannot thank them enough from the bottom of our hearts!!! it is just refreshing to know that there are still good people out there! Sooo, long story short, hopefully this post will make you realize that choosing to deal with them on a business level-goes even one step further, to true angels an earth! THANK YOU AGAIN TIFFANY AND MR. TIFFANY :) Your extra "over the top" caring and efforts are truly appreciated by our family!!!!
Tiffany made my husband and I feel right at home. She is friendly, knowledgeable, and a pleasure to do business with. It was quite refreshing to not hear a robotic speech, but a nice conversation. I would definitely recommend Storage West to anyone I know that needs a storage unit.