Houston TX 77008
Storage West - Heights (Shepherd) gets 10 stars from me!!! From Mrs Scott, Cameron (who was helping out at the store that day from another office) and everyone there - great customer service! Any questions I had, they took the time to help me. I was very happy the first time I rented a unit for my school/classroom items - I went back to rent another unit for my apt stuff. I can’t thank them enough. When I walk in they wave and are so friendly. I plan on using them anytime I need a storage unit! Thank you Mrs. Scott and all the employees at Storage West - Heights!!!
I cannot praise Storage West enough....especially Latasha Scott. I first met her on one of the most worst days of my life...a few days after Hurricane Harvey. I was standing in line with so many other folks, waiting to rent a storage unit to place all that I own into it so that I could begin the clean up of my flooded home. Latasha was professional, kind, patient, very helpful and calm with everyone, including me. Over the next year, while I was rebuilding my home, I would come to the storage unit to either get an item that I needed or to bring more items that needed to be stored......and most times Latasha was there working. Each time, she called me by name (she remembered) and greeted me with a big smile. These simple gestures from her meant a lot to me. I have since moved back into my home and no longer need a storage unit, but if I ever do again, I will certainly use Storage West and I hope that Latasha will be there with her smile...and I know that she will still remember my name.
Employees are very friendly and knowledgeable. Location provides efficient, clean storage option.