Surprise AZ 85374
This was a real value for me and my family,we needed to store most of our belongings in Surprise Arizona and wait for our home to become available,we made all the arrangements from Indianappolis and not really knowing very much about the town we rented based off reviews of Jerry and Jennifer...the value is really the easy going and super friendly couple who run this business,they were a pleasure to do business with..We can completely recommend them,they are super nice people and would definitely rent a storage unit from them again.
We moved all of our belongings to Storage West in Surprise, AZ in preparation for our move to Arizona. The day we arrived the place was closed for a district meeting. We were so upset that we could not unload our moving truck. After calling and getting ahold of the answering service, they put a call into the manager. Jennifer was on site within 1 hour, had us moving into the unit before we even signed all the paperwork and had another storage unit available for extra room. She is an outstanding person and is very customer service oriented. I have worked in customer service myself for over 40 years. I know what kind of personality, common sense and kindness can do for a customer. I had to run to the bank, forgot my keys with my husband. Jennifer found the keys, delivered them to the bank to me personally. She was outstanding and should be commended for her efforts. We feel all of our personal belongings are in good hands while we transition with our move. Thank you Jennifer.
Like the units from the get-go. they are big and clean unlike a lot I looked at before finally deciding on Storage West. Jerry and Jennifer are accommodating folks a help me out getting settled in. If I am ever in the need of a storage unit again, it will be with Storage West. I was even allowed to park my horse trailer in their yard for three days until I could move it to my new house. That helped out bunches for me. Thanks Much