Features & Amenities
Las Vegas NV 89113
Customer Reviews 18 reviews
I stored here for a short time to sort out some things in my life and let me tell you what a GREAT experience it was!! The property was always clean, the bathrooms were always spotless, merchandise in the office always stocked and well placed. The manager Lisa was always kind and helpful, on top of everything!! She sends out email reminders to save you money on any late fees in case you've forgotten (so helpful). Every employee I've delt with was always kind and helpful!! If you're looking for a safe, clean, secure storage facility to put your belongings...LOOK NO FURTHER, THIS IS THE ONLY PLACE YOU NEED!!!
Thank you all for a fabulous experience :)
I have rented from this facility numerous times. Unfortunately there have been 3 different managers ever time I went back BUT each and every one of them have been excellent. The last one we have dealt with her name is Lisa. She is great. Property is always clean. Never have I had any issues with bugs coming in the property or leaving. If u r ever looking to rent. I HIGHLY RECOMMEND THIS PROPERTY.
Just found a lock on my unit, with no explanation. We are paid in full, have never missed a payment, and were not contacted by phone or email about any problems. They weren't even in the office to let us into our unit or explain why they locked a paid customer out. Going back shortly to get an answer and will call the police if necessary. I strongly suggest that you stay away. This is not acceptable behavior in any circumstance.
Storage West Response:
Thank you for letting us know about this problem. We are so sorry for the inconvenience. This was a simple mistake. The wrong unit had a lock added. We're glad you were able to let us know so we could fix the issue. Please accept our apology for the mix up, this is certainly not typical for us.