Las Vegas NV 89121
Marisela was very kind, curious, and respectful. She made my experience very easy and smooth. Her customer service skills are outstanding. Thank you Marisela and Storage West. Michael Karfaridis
Marisela at the Pecos Road store is awesome. She exemplifies the essence of customer service and it is why I chose to do business with Storage West. I considered many of your competitors before choosing Storage West. I had initially called 3 Storage West locations to feel out which was the best before settling on the Pecos Road location. I remember meeting Marisela and instantly getting a feeling of professionalism and confidence that this place would keep my stuff safe. She helped me get setup, toured me around the premises, talked to me about security, and gathered all of my information. If she was that thorough with everybody it means that the people renting around me were also of high caliber. On move-in day I had to change lockers and she handled the change really well. Got me a deal on another unit, showed me the corner unit, and changed all my paperwork. I was also impressed that she lived onsite or close to onsite in the event of an emergency. Overall I chose your location because of her. She again exudes trust and professionalism and I am confident that my stuff will be safe at your location and I will avoid the horror stories that I have heard about at other places. Really happy I chose your location and wanted to pass along that feedback that she is the reason why I do business with your company.
Wow Namiah was amazing. He told me he was here for me and he really is a man of his word. This is my first time renting a storage unit and I was pleasantly comfortable with how I was treated immediately upon entering the office. He was just amazing to talk to and customer service was exceptional. I needed to store some items from my business and I found the right place.