Self Storage Pecos Road

Not only is the facility clean, has convenient hours and secure, plus, they are the only storage facility that provides free use of a truck to move in. Marisela does a wonderful job managing the place and is so pleasant to deal with. I will use them again and fully recommend them to all.

I absolutely enjoyed my entire experience here! From the beginning when Marisela Arceo showed me several units, working up the paperwork, getting info, paying my monthly bills - it was a smooth and seamless process. Marisela was delightful to work with and I appreciated her patience, her knowledge and how efficiently she handled my account. Marsisela is a great promotor of your facilities and I will not hesitate to recommend and if needed, use this place again! Thank you for a job well done!

The unit I was shown was dirty. The building that are air cooled smells very bad! I will store my items in a clean safe storage facility NOT HERE!!!!!!

Storage West Response

Thank you for taking the time to let us know what happened, John. We're really sorry to hear there was a smell when you came in. We don't smell anything now, but we'll have to keep an eye out for that. We also definitely regret you being shown a dirty unit. That really isn't like us. We pride ourselves on cleanliness, so again, please accept our apologies for this experience.