Las Vegas NV 89121
I had a storage at your location for about 2 years, but that was 10 years ago. I found myself in need to rent another storage unit and although there are many, many other storage rental places around my area, because of my great experience years ago, I decided to go to Storage West again. I was greeted and helped by Mr. Namiah Williams. He listened to my many questions and courteously answered all of them. I first rented a 10 x10 but went to your office today to upgrade to a 10 x 17 unit. Mr. Namiah was once again helpful and courteous. His professional demeanor is the very best I have encountered in quite a long time and I wanted to let your company know how happy and grateful I am that I chose your storage facility; and that you have such a fine and outstanding person as Mr. Namiah representing your company! Thank you Storage West!
Where do I start. Namiah was amazing. My husband and I have been renting with storage west for a while and come to Vegas once a year. We have been storing his motorcycle while we live out of state. We came to get his motorcycle out of storage and the battery would not start. Namiah helped us tremendously with his big heart. He drove his car back to our unit and hooked up jumper cables to our bike and attempted to get it started. Although it didn’t work we went to a auto parts store and picked up a battery using uber which Namiah recommended. We had never used uber before so Namiah downloaded the app on my phone for me. We changed the battery and and the motorcycle started. Namiah went above and beyond the call of duty helping us. Thank you so much for your help!
Marisela is a joy to work with. She has a great personality and is a complete professional. She really knows her business; she did not even have to stop and think in order to answer my questions. And I really didn't have many questions, because she explained everything so thoroughly to begin with.
I don't know why I didn't come here from the beginning. I guess that I thought it was too expensive. I was oh so wrong!
I am moving my belongings from the storage down the street because even though SW doesn't have exactly what I wanted, the few dollars more that I pay are worth the cleanliness, security, maintenance, and complete peace of mind. Not to mention, the use of the truck.
Thank you, Storage West for being a business with old fashioned customer service. It's been a long time since I was treated like "the customer comes first".