Features & Amenities
Oceanside CA 92058
Customer Reviews 11 reviews
Been renting space since my husband left for his first deployment in 2014. Place is very good to us, besides bumping up the price a bit.Its been nothing but a second home to our items while we are away.
My storage unit was broken into and thought I was OK since I purchased their insurance coverage. Boy, was I wrong, its been months and many follow ups with their staff and no check. They keep dragging their feet like they are hoping I will give up and move on. Store your stuff somewhere else. They also did not have security cameras that covered all their spaces so there was not video of the theft for the police.
Storage West response:
Thank you so much for letting us know what has happened, we are very sorry about this delay. We have identified the issue and have taken the necessary steps to get your claim processed. We have recently experienced issues with emails being rejected, so your settlement agreement was not received on our end. Now that we are aware of the problem we are glad we have been able to work with you to get the necessary documents processed and your claim will be paid. We apologize for the inconvenience and we appreciate you communicating with us so we could remedy the situation.
All these positive comments about Jennifer and Jake are absolutely true! Jennifer treats me like I'm her best friend, in regard to helping me with my needs. She made sure I had everything I needed and she follows up with anything she things would be helpful to me.