Great facility, very clean, friendly staff!
Mission Viejo CA 92692
I’ve used quite a few storage facilities in the last. None of them compare to this storagewest location. Made it very easy to get started even during this crazy pandemic. Very very clean facility. Very easy to access my second floor unit. Would highly recommend to anyone looking for a place to store there goods. Great experience all around
Sue was a pleasure to work with from start to finish. She helped us reserve our storage space 2 months out and called to remind us when the time approached to start our rental. She was very responsive to emails and phone calls. I felt taken care of every step of the way. Excellent customer service! Highly recommended!
Not only was Sue at Storage West helpful with my move into their facility (with a 1/2 price for 2 months move-in special off an already better price than I found elsewhere!!!) but she gave me some free boxes and tape, a discount on other moving supplies I needed (and no pressure to buy anything... I asked how much the things I needed cost as I’d price compared elsewhere. The prices she quoted were comparable and she gave me a discount on top of the price as a move in special). And, even more amazing, Sue blessed me HUGE when I told her I was really struggling with this move as even though I’d hired movers for moving day, I had just suffered a herniated disc and I’m a single mom so I don’t have anyone to help me pack and move boxes down the 3 flights of stairs (no elevator at my old apartment) which was so painful bending to pack and really painful carrying weight down the stairs so was progressing very slow and painful!!! She shared that others had gotten help from a man who had helped other people move and she heard he was good and affordable and gave me his number. His name is Geronimo and he was my angel!!! He helped move boxes downstairs and even pack, saving me money I didn’t have to pay the movers to do on moving day. Geronimo was very affordable and pleasant to work with. I’m truly so blessed to have chosen Storage West!!!