Features & Amenities
La Jolla CA 92121
Worst place to park! Everything crammed in! I paid a professional RV towing service to get it because I didn't want to return and the guy said it was a nightmare to get out! I backed it in! It was a total nightmare!
The storage facility is clean and safe. They offer prompt pick-up services which is great! However, they're super rude to customers and do nothing to help with problems related to pick up etc. Never call them unless you want to be shouted at and receive a careless attitude.
Storage West Response:
Glad you liked the property but so sorry to hear that you've had a poor experience. This is very unusual for us to hear. We would really appreciate it if you contacted us to let us know what happened. We've discussed your comments with our staff and we can't recall a situation like the one you described and it's certainly not the kind of service we usually provide. Please get in touch with us so we can talk about this.
I was thrilled to find Storage West. The location was great for me, as it was close to the area I was moving from, so it made the move go so much faster.
The staff was so plesant and eager to assist me with whatever questions or concerns I had.
The unit is reasonably priced, and we got a free truck. We couldn't have asked for more. I will certainly recommend them to my family and friends, for their storage needs.