La Jolla CA 92121
I had a great experience at storage last! The staff was very polite and professional and very helpful in every way! they even helped me get a really good discount! also the contract and their policy is very reasonable. It is not one of these places where the rules are so strict that there's no way that you could abide by the rules either. I definitely will go back to Storage West again!
Worst place to park! Everything crammed in! I paid a professional RV towing service to get it because I didn't want to return and the guy said it was a nightmare to get out! I backed it in! It was a total nightmare!
The storage facility is clean and safe. They offer prompt pick-up services which is great! However, they're super rude to customers and do nothing to help with problems related to pick up etc. Never call them unless you want to be shouted at and receive a careless attitude.
Storage West Response:
Glad you liked the property but so sorry to hear that you've had a poor experience. This is very unusual for us to hear. We would really appreciate it if you contacted us to let us know what happened. We've discussed your comments with our staff and we can't recall a situation like the one you described and it's certainly not the kind of service we usually provide. Please get in touch with us so we can talk about this.