Excellent customer service. Very accommodating. Nice and clean facility.
Carmel Mountain CA 92128
I've used this storage location twice. Several years ago when I was helping my Dad downsize it was easy to rent, access, etc. As I helped my Dad divest, and we needed a smaller unit, rental transition was seamless. I had nothing but positive experience. Recently a situation arose where I needed a large, easy access unit fast. From the first phone call to checking to make sure the unit size would work for us we we never felt as if any question was 'too dumb'! Facility and grounds are spotless. I felt very confident in the security. More importantly the personnel were always, always cheerful and friendly. I will definitely recommend this Storage West location ~ thank you Aimee and Andre
My first visit I was helped by Andre, who was extremely helpful and courteous. A couple days later I had a problem with my key, and both Andre and Aimee were understanding and helped me work through the issue fairly easily. Great employees and fair prices, I would absolutely recommend Storage West.
The facility Manager was very courteous and easy to work with, she even gave us a discount for being a veteran. The spaces were very clean. The unit we rented was one of the big ones. I loved it because of the easy access. Great space if you are transitioning or still trying to find a home. I recommend this place. 5 star service. Thank You Aimee, Storage West Carmel Mountain Ranch on Wold Trade.