Tempe AZ 85283
Erik and Christy Pineda provided me excellent customer service. I came into their office on June 17, 2017 with a concern and they resolved my concern expeditiously and I walked away feeling like they heard me and that they wanted to make sure I was a satisfied customer. I would highly recommend Storage West--Baseline, because of these two individuals, they care.
Christy and Erik are the BEST storage rental managers I have ever come across throughout my years of renting storage units. VERY kind and courteous every time I went in or called to pay for my unit. After 3 & 1/2 yrs of renting my unit, I have finally emptied my unit. I will continue to stop in and say hi. Thank you for being professional, approachable, friendly and so much more. I would highly recommend Storage West Baseline to anyone in need of a storage unit in Tempe.
We just paid for the days we had our RV in storage we would use the facility several times a year. BUT since we had to pay for weeks without our RV in storage we will look for another storage facility.
Storage West Response:
Thanks for the feedback. We're sorry to see you go. We do utilize month to month contracts instead of weekly ones. We're sorry this doesn't work well for you. Best of luck at your next facility!