Here’s another entry from our Here for you stories request. Sometimes it’s just the little things that make a big difference

Here for You Story Entry

“We have a tenant who is a recurring renter.  First she got a unit for herself.  Second time around she was getting one for her daughter because there was an issue with her boyfriend and she needed to move in with her mom for a while.  Well, she was in again last week and needed another unit for her other daughter who got evicted and needs to be out in the next 3 days.  But meanwhile, the mother is going through her own money issues.  We only had a few units left but I knew money was a big issue this time around.  I could see it in her face.  I threw in a special and you would think I gave her gold.  She was so appreciative of me.  I even threw in the DOT so she didn’t have to pay for a U-Haul.  With that you would think I gave her a thousand dollars.  By the time we were done with the lease and everything she was happy as can be but not looking forward to the move with her daughter.  But we made the load a little lighter for her.  We love those returning customers.”

-Susan Perez


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