Are you in the market for a storage space? You’ve come to the right place! At Storage West, we take customer service seriously. That’s why we’ve created this guide for first-time renters to help you have a smooth rental and move-in experience.
Step #1: Find a Facility Near You
You can find a location on our website by entering your zip code on our home page. Or, if you prefer, you can contact our Call Center at (877) 252-8105. Our call center is in the US and staffed by dedicated customer service professionals.
#2: Choose and Reserve a Storage Unit
Once you’ve found the facility that’s most convenient for you, the next step is to choose and reserve a storage unit. We offer storage units ranging from small (5’ by 5’) to extra large (10’ by 30’) and our online sizing guide will help you evaluate your storage needs and choose the perfect unit.
When you settle on the right size unit, you’ll be able to take the next step online, too. With the click of a few buttons, you can review the units that are available and reserve a unit online. We strive to make the process as simple as possible.
#3: Pack Your Belongings
Next, it’s time to pack the belongings you want to store. Packing might seem straightforward, but we suggest you check out the Storage West blog. You’ll find advice on how to pack and store various items to ensure that they’re in perfect condition when you need them.
If you need packing supplies, we’ve got you covered. Each facility stocks things like boxes, bubble wrap, furniture covers, and packing tape. And, if you opt to upgrade to our Here For You Guarantee, you’ll get discounts on packing supplies plus three free moving boxes.
#4: Move In to Your New Storage Space
The fourth and final step is to move in to your new storage space. All our clients get free use of our moving truck on their move-in day. You’ll need to reserve the truck in advance to ensure it’s available. Our Here For You Guarantee offers double miles.
When you arrive with your belongings, the facility manager will be on-site to assist you and answer questions. We promise that our facilities will always be clean, well-maintained, and secure.
Renting with Storage West couldn’t be easier. Once you move in, you’ll be a valued member of a unique community – with friendly storage neighbors who’ll be happy to meet you.
To get started now, please visit our home page to find a facility near you.