Renting a storage unit can be a tricky proposition. You want to know that your treasures and heirlooms will be safe — along with all your off-season clothing and equipment and stuff you just don’t know what to do with. You also want to know what value you are getting for your money.
For some people, the question will be: can you go to your unit after hours? For others, they will see 24/7 access as a security problem. Some may be most focused on the cost of a typical unit while others will wonder about the company’s reputation for value.
Research Will Help You Know What to Ask When Renting a Storage Unit
You’ll need to do some research of your own and decide what you need from storage. Some of these questions may be answered before you search for a specific facility while others will be asked once you’ve chosen a facility, but before you sign the lease.
What are your home or business storage requirements? – How much space? Drive-up access? Air cooled or air conditioned storage?
How far are you willing to drive? – Most neighborhoods have at least one storage facility nearby, but it may not be the best. Will you drive further to get quality storage at affordable rates?
Are there positive reviews of the company? – Check their website for customer reviews and testimonials.
Will you feel safe? – Is the security system good enough that you feel safe unloading your belongings and visiting the unit? Do you feel that your stuff will be secure there?
Are the lease terms acceptable to you? – Make sure you check things like late payment policies, insurance exceptions, and pest control responsibilities. Also check what items are prohibited by the lease.
Questions to Ask the Facility Manager When Renting a Storage Unit
Then you need to learn about the facility before you commit to signing a lease.
How large are the various units? – Most facilities will offer multiple sizes, and you should choose the smallest one that will work for you. Storage West offers a sizing guide.
Is the storage unit air cooled or air conditioned? – if you are storing items that are sensitive to heat, humidity, dampness, cold, or severe temperature extremes, this can be important.
What security is provided? – All facilities will have some sort of alarm system, gates, and locks while others will have security patrols. Is there 24/7 access for customers, or do they stick to office hours to maintain security?
What is the minimum time limit for a lease? Is it month to month, quarterly or yearly?
How are payments accepted? – Many facilities allow you to pay online or even to schedule automatic payments. Older facilities may require you to mail a check or bring the payment in person. Are there late fees? How late can you be on a storage unit payment?
What fire protection is provided? – Find out if there are smoke alarms, sprinkler systems, etc.
How do they handle insurance? – Many facilities offer insurance for the contents of your unit. Make sure you understand the amount and terms of the policy and whether you need supplemental insurance.
How much access will you have to your unit? – What are the access hours and do you need a unique access code to get through the gate? Can you drive up to the unit? Are there elevators to higher/lower floors? Do they provide hand trucks for moving your belongings from the parking lot to the unit?
As you assess your needs and start researching you’ll likely come up with other questions that are specific to you. Make a checklist and once you have satisfactory answers to all your questions, you’ll know you’ve found the right place to store your treasures.
Here are some of the reasons to choose Storage West for your needs. If you are renting a storage unit, be sure to ask about these things:
- Here for You Guarantee
- Gate Access via Secure Password
- Customer Service
- Free Moving Truck
- RV, Car and Boat Storage Available
- Business Storage Services
- Helpful Sizing Guide
- Online Payments Make Renting Easy
- Month-to-Month Rentals Available