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Self Storage Surprise

5(41 Reviews)
14690 W. Bell Rd.,
Surprise AZ 85374
6am to 10pm Including Holidays
Mon - Fri, 9am to 6pm.
Sat, 9am to 5pm.
Suns: 10am to 2pm Closed on most major Holidays
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End: 14690 W. Bell Rd., Surprise AZ 85374  
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Why Choose Storage West?

Community - Service - Stability

Surprise Storage Facility Features

Other features include:

  • Flexible month to month leases.
  • Competitive rates.
  • Computerized record keeping.
  • Prepayment plan for no hassle obligation.
  • Military Discount - Save 10% per month. Show your Military ID at the time of your storage rental and save 10% every month on your storage space as long as you store with us. Thank you for your service!
  • Storage West Self Storage Referral Program - Refer a friend and receive $25.00 if your friend rents a unit from one of our facilities with our self storage referral program.

Self Storage Made Easy!

Your Surprise storage rental is strictly month-to-month, no long leases needed. Your storage space rental starts on the day you move in, i.e. you move in on the 15th, your next month's space rental is due on the 15th. There is a one-time administration fee of only $19.95. No deposits are required.

Moving Boxes and Packing Supplies Sold Here!

At Storage West Self Storage in Surprise we also offer a full line of moving boxes and packing supplies.To learn more about our merchandise, click on this link: Moving boxes and packing supplies.

If you would like to order moving boxes or packing supplies online, click on this link: Moving boxes and packing supplies on line.

Computerized Access System at our Surprise Storage Facility.

Our storage facility gate is secured with a computerized access panel, which accepts your personalized security code. Once inside our Surprise storage facility only you can access your storage unit because only you have the key to your personal storage space.

A Storage Space to Fit Your Individual Needs.

You will find a wide variety of storage spaces at our Surprise, Arizona facility. Let our friendly resident managers help you find the storage space that is just right for you.

Click this link for more details: Storage West Business P.A.S.S. Information.

Storage West in Surprise
Storage West in Surprise
Business PASS

Exclusive Storage West Business P.A.S.S. Program for our Commercial Storage Clients.

Click here to see more information on the Business P.A.S.S. members..

If you would like your information here contact us.

Storage West offers our exclusive Business P.A.S.S. to our business storage customers. Features include:

  • Accept your commercial deliveries when you're not around
  • Discount on packing and moving supplies
  • A free listing on Storage West
  • Free Faxing
5x5 Large Closet(up to 25 sq ft) Video Image View Units
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5x10 1 Bedroom(up to 50 sq ft) Video Image View Units
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10x10 2 Bedrooms(up to 100 sq ft) Video Image View Units
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10x15 3 Bedrooms(up to 150 sq ft) Video Image View Units
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10x20 4 Bedrooms(up to 200 sq ft) Video Image View Units
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10x25 5 Bedrooms(200+ sq ft) Video Image View Units
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RV Vehicle Parking(various sizes) View Units
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Facility Reviews

4 Star Rating 4/5
Oct 14, 2014 by
Stored my toy hauler for several months. Had no issues. Facility is always spotless, managers operate the place like they own it - not just manage it. When I return next year this is the only place I would want to store my toy hauler. See you next year Jerry & Jennifer
5 Star Rating 5/5
Oct 10, 2014 by
We recently moved to SCW and were most pleased with the tremendous facility that totally met our needs. Of equal importance was the knowledge and friendliness of the staff, especially Jennifer. Moving is always a stressful time, but they made things better and easier for us. We highly recommend them !!
5 Star Rating 5/5
Oct 9, 2014 by
If you need to store something and are in the Surprise, AZ area, store it at Storage West! This facility is extremely clean and well maintained. Jerry and Jennifer the on site managers are the best to work with. They are always friendly and greet you if they see you in the facility and they make sure that that you have what you need. This is an A+ storage facility and I would not hesitate to use them again.
5 Star Rating 5/5
Oct 1, 2014 by
Jerry and Jennifer were so very very helpful!! Last minute thought we needed another storage unit for my mom's things after hours and Jerry and Jennifer were right there to assist us! The units are so nice. clean and very well maintained! Thank you for a making this move feel so much smoother. I will recommend you to anyone I know that's needs storage, even short term, you were great!
5 Star Rating 5/5
Sep 29, 2014 by
The facility is very clean, well maintained and appears to be secure. Jennifer and Jerry were a pleasure to deal with and very helpful.
4 Star Rating 4/5
Sep 29, 2014 by
Awesome experience...never knew putting my things in storage could be so much FUN! Jennifer and Jerry are a warm, helpful, organized couple that really understands the needs you have when storing your items. They explained everything in detail and stayed with me while I got comfortable with the storage process. The entire place is CLEAN! Thank you also to Jason who helped me to get the large TV box into my car. I highly recommend Storage West!
5 Star Rating 5/5
Aug 28, 2014 by
Storage West Surprise is a superior storage facility in everyway. The facility is extremely clean, air conditioned, secure, and reasonably prices. The staff, especially, Jennifer and Jerry, are professional, courteous, knowledge, and friendly. You can rest assured that your valuables are safe and in capable hands. This is one business that needs to be emulated.
5 Star Rating 5/5
Aug 13, 2014 by
We rented our unit shortly after this facility opened. Very friendly and knowledgeable staff. Facilities are always clean and well maintained each time we visit our unit. Thank you Jennifer and Jerry.
5 Star Rating 5/5
Aug 13, 2014 by
We rented a covered RV storage space. We were very pleased with the cleanliness of the facility and the security measures. Jennifer & Jerry were very helpful and professional.
5 Star Rating 5/5
Aug 11, 2014 by
Jerry & Jennifer were great people to work with. Very professional! The storage unit was clean . I would rent there again.
5 Star Rating 5/5
Jul 22, 2014 by
3 Star Rating 3/5
Jul 2, 2014 by
Storage West was great. They really explained everything. Nice place to store things. Using the truck was so nice. Thank you
5 Star Rating 5/5
Jun 30, 2014 by
very friendly and just plain awesome!! keep up the good work JERRY. Keep an eye out for the CORVETTE jerry :-)
5 Star Rating 5/5
Jun 29, 2014 by
Staff is absolutely outstanding - have dealt with entire staff and they all put customer needs first. Best service I have ever had in a rental situation. Great people and facilities!
5 Star Rating 5/5
Jun 24, 2014 by
Can't say enough about how friendly and helpful they were in helping me with an air conditioned storage unit. Far more accommodating and pleasant to deal with than the other facilities I visited. HIghly Recommended!!!
5 Star Rating 5/5
Jun 5, 2014 by
Great storage facility. Highly recommend this one. It's all good; not one single negative about this place.
5 Star Rating 5/5
May 27, 2014 by
I hated to leave, these are trully the nicest, caring people I have met. Very clean storage facilities. Very pleased customer.
5 Star Rating 5/5
May 13, 2014 by
We just bought a 31 ft rv and needed to find a place to store it and went to storage west because we heard they had covered spaces. Jennifer and Jerry were so helpful and made us feel very welcomed kind of like we have known them for longer they we have, anyway we rented a covered space and we feel that it is a secure and clean property it was a very positive experience
5 Star Rating 5/5
May 6, 2014 by
I had and excellent experience at Storage West. Jennifer and Jerry provided all of of the information I needed and were very helpful and accommodating to my needs. In addition, Jennifer and Jerry are great people to work with and they care about their customers. I highly recommend Storage West. I will be back next time I need storage space.
5 Star Rating 5/5
May 6, 2014 by
We went in to the facility a month or so ago. Got all the information and Jennifer and Jerry were wonderful. We explained that we were not sure exactly when we would be ready as we were going through my moms estate as she had recently passed away. They did not pressure us at all and even encouraged us to take our time sharing their experiences with us. A month later we go in and they remembered us and treated us like old friends. The facility is clean and well organized. Which says a lot. But Jennifer and Jerry make it a warm and comfortable place
5 Star Rating 5/5
Apr 29, 2014 by
Excellent experience! Jerry and Jennifer were helpful and very positive about their affiliation with Storage West. They believe in the company they work for. The office was clean and the process for obtaining an RV space proved to be easy thanks to how organized and thorough Jerry and Jennifer are. Great Team and a tremendous asset to this company!
5 Star Rating 5/5
Apr 17, 2014 by
Jerry and Jen are awesome people all around, was getting the last of my things out of storage and my battery in my car died, Jerry jumped my car for me, they are super nice!!!!
3 Star Rating 3/5
Mar 13, 2014 by
Outstanding Storage facility! Jerry and Jennifer are the Best Storage Facility Managers out there!! Facility is clean and immaculate. Great people! I highly recommend Storage West!!
5 Star Rating 5/5
Mar 7, 2014 by
Service couldn't have been better... from start to finish! The facility was immaculate; everything was explained clearly & completely; we felt very comfortable with the process from the greeting, to the tour of the building and units, to completing the paperwork. Great job!!
5 Star Rating 5/5
Feb 21, 2014 by
Excellent service. Very clean & well kept facility. Owners are awesome to work with and very customer-service oriented.
5 Star Rating 5/5
Feb 20, 2014 by
Jennifer was amazing! It is one thing to have a good 1st impression from a person, but with Jennifer, it was a good impression every time from the initial phone inquiry I each visit at the facility. Great customer service is definitely a priority to Jennifer. Going the extra mile, friendly, thorough, and professional --- this is an understatement. I hope that Storage West realizes they have an asset with Jennifer on their team. I recommend this Storage facility to anyone who enjoys being treated good, having great security, a super clean storage area, and good prices.
5 Star Rating 5/5
Feb 18, 2014 by
Jennifer and Jerry make Storage West a Perfect 10 Facility!! I spent last Saturday trying to make arrangements for my mother who had just lost her husband. One of the duties for the day was finding a place to store some of her things while I help her downsize. During the difficult day, they were the bright spot for the day. They helped me find the right size storage unit, they offered me their company moving truck, they gave me helpful info on area, and above all else, offered me kindness. Thanks guys and look forward to utilizing your company.
5 Star Rating 5/5
Feb 12, 2014 by
Storage West Self Storage provides outstanding customer service and value that is unmatched in the self-storage industry. We are self-storage professionals who care! This statement is Very, VERY true. Jennifer & Jerry are Amazing people. When I first visited Storage West, Jennifer was very helpful, but several weeks went by before I was ready to use their service. When I returned, to my surprise, the unit I had looked at was still reserved in my name. YOU'LL NEVER FIND BETTER PEOPLE OR A BETTER PLACE TO STORE YOUR PERSONAL BELONGINGS.
5 Star Rating 5/5
Feb 7, 2014 by
Jennifer and Jerry were a pleasure to work with and were very helpful in getting us the unit we needed. Facility is very clean and close to my home.
5 Star Rating 5/5
Jan 7, 2014 by
They are the sweetest couple I have ever met. So nice and helpful.
5 Star Rating 5/5
Dec 12, 2013 by
Storage West helped make a very difficult time more bearable. Jerry & Jennifer were great to work with, the storage area was kept clean at all times. Security was not a problem. I would recommend Storage West to anyone needing storage space, you cannot find better people or facility in Surprise. We felt the cost was reasonable.
5 Star Rating 5/5
Oct 31, 2013 by
Great helpful attitude and go the extra mile to accommodate. Hard to find now a days.
5 Star Rating 5/5
Oct 31, 2013 by
Awesome. Between the truck, the service, the facilities, the price... Wouldn't go anywhere else. Truly a great experience!
5 Star Rating 5/5
Oct 31, 2013 by
Storage West Self Storage has a tradition of delivering outstanding customer service and value that is unmatched in the self-storage industry. We are self-storage professionals who care! I couldn't have said this any better! Jennifer & Jerry are THE nicest people. Recently when I was out in PHX to handle my Dad's estate I was stressed out to the max. Jennifer & Jerry met my emotional exhaustion with complete understanding and customer satisfaction. YOU'LL NEVER FIND BETTER PEOPLE OR A BETTER PLACE TO STORE YOUR STUFF :))
4 Star Rating 4/5
Oct 21, 2013 by
cleanest facility I've seen. Very friendly & knowledgeable people. Thanks for your help. Al
5 Star Rating 5/5
Oct 11, 2013 by
All went very well from beginning to end. The movers who facilitated the pick up and delivery were very pleased.
5 Star Rating 5/5
Aug 25, 2013 by
Jennifer & jerry are the nicest people. Very knowledgable. Facility is very clean. Helper 4 wheel cart in every building. Couldnt ask for better prices or service.
5 Star Rating 5/5
Aug 17, 2013 by
Great location, great people with a good knowledge of needs, very clean facility with a great experience. All they need to to make the experience better is chocolate. Customer service still exist at this location.
1 Star Rating 1/5
Aug 4, 2013 by
Just grabbed a covered RV spot...Cameras everywhere, people on site 24/7, spotless environment...Jennifer has been great from first contact...
5 Star Rating 5/5
Jul 16, 2013 by
I rented a spot at the Surprize AZ center and Jerry and Jennifer made the transaction very easy and professional and friendly very nice people to deal with AAA
4 Star Rating 4/5
Jun 28, 2013 by
Very, very friendly and knowledgeable staff.... Nice facility but priced on the high side... A special deal to get one month free enabled me to fulfill my needs... Thanks for the great experience...

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